Management System Overview

1. Purpose

This system acts as the "Brain" of the organization. Its purpose is to set direction, align resources, and ensure execution matches strategy. It connects the high-level vision defined in 00 Strategy with the daily operations of the functional areas.

2. Core Principles

• Data-Over-Opinion: Decisions are made based on evidence and metrics from our KPI System, not gut feel.
• Radical Transparency: Goals, progress, and blockers are visible to the relevant teams via MS Loop workspaces.
• Bias for Action: We prioritize rapid iteration over perfect planning (see Decision Making).
• Accountability: Every outcome has a single owner.

3. Tool Stack

• Strategic Documentation: MS Loop. Used for OKRs, Meeting Agendas, and Collaborative Decision Logs.
• Task Execution: MS Planner. Used for tracking initiatives, blocking issues, and weekly sprints.
• Analytics: Excel / PowerBI. Used for visualizing KPIs from Sales, Finance, and Marketing.

4. System Components

This system governs the following sub-processes:

1. Goal Setting: Defining What matters (OKRs).
2. Monitoring: Measuring How we are doing (KPIs).
3. Rhythm: The meeting cadence that keeps us synchronized (Operating Rhythm).
4. Decision Making: The frameworks for choosing paths.

5. Interactions with Other Systems

• Inputs:
  • Financial data from System 07 (Accounting).
  • Market feedback from System 03 (Sales) and System 09 (Support).
  • Capacity constraints from System 08 (People).
• Outputs:
  • Strategic priorities (OKRs) for all departments.
  • Budget allocations for System 07.
  • Hiring mandates for System 08.

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Related Documents:

• Strategy & Rollout: Defines the "Why" and "When".
• Internal Reporting Structure