Hiring & Onboarding
1. Hiring: The "Who" Workflow
We do not "post and pray." We recruit actively.
Phase 1: The Scorecard
Before writing a job description, define the Scorecard:
- Mission: Why does this role exist?
- Outcomes: 3-5 measurable goals for Year 1.
- Competencies: Traits required (e.g., "Detail-oriented," "Tech-savvy").
Phase 2: The Interview Process
- Screening Call (15m): Culture fit + Basic requirements check.
- Topgrading Interview (90m): Deep dive into career history (Chronological).
- Focused Interview (60m): Drill down on specific competencies.
- Test Project (Paid): A real-world task (e.g., "Audit this CRM setup").
- Reference Checks: Mandatory. Talk to former bosses, not just peers.
2. Onboarding: The "First 90 Days" System
Onboarding is not just paperwork; it is Cultural Integration.
Pre-Day 1: The "Wow" Moment
- Send specific "Welcome Email" with logistics.
- Ship laptop/swag to arrive before start date (Coordination with System 06).
- Set up accounts (Email, Slack, Loop).
Week 1: Integration
- Day 1: No real work. Coffee with Manager. Setup Tech. Read the Handbook.
- Day 2-5: "Shadowing" and consuming System 05 core training.
- Friday: "End of Week 1" debrief with Manager.
Day 30: Quick Win
- Goal: Employee should have completed one meaningful task independently.
- Review: "Start, Stop, Continue" feedback session.
Day 90: Full Calibration
- Review: Formal probation review.
- Decision: "Hell Yes" or "Let Go."
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